All clothing should be washed cold and separate as colours may run.
You can exchange an item and we do offer refunds based on the legitimacy of the claim. Items must be exchanged within 14 days of your purchase. Please note that due to hygiene, all feathers are non-refundable and can not be exchanged. The product must be returned unused. In the case of a refund neither the original shipping cost or the return shipping cost will be repaid.
DoAll items are shipped First Class Signed For. Delivery can take 1-3 working days with Royal Mail. We ship worldwide, delivery to Europe can take 3-5 days and 5-7 to the rest of the world